See what's new
Stay up to date with the latest features, improvements, and fixes across the Bigblue platform.
Correct delivery estimates when a discount is applied
Checkout now evaluates shipping options on the cart total after discounts, so buyers always see the right methods and ETA.
Break down any invoice, line by line
Filter Billing insights by invoice number and Analytics sets the right period for you, so the totals always match your invoice.
Native NetSuite integration
Sync products, orders, and inbound shipments between NetSuite and Bigblue automatically, with confirmations pushed back to your ERP.
Test your integration end to end with the Warehouse Simulator
A fully simulated warehouse lets you run complete integration tests on your own, without involving a real warehouse.
Leave a note on any order
Add a private note to an order so your team keeps the context behind a fulfilment decision, right where the order lives.
Sharper metrics and faster queries in Analytics
New fulfilment, inbound, and quantity metrics, median performance, and query-building upgrades to get answers in fewer clicks.
Amazon returns arrive as real returns in Bigblue
Approved Amazon returns now create a customer return automatically, with items, reasons, and tracking, so warehouses can process them normally.
A quicker way back into your account
The sign-in page remembers how you logged in last time and pre-fills your email address.
New fields in the Inbound Shipments export
The export adds Original Shipment ID and Complete Time, to trace split shipments and time supplier payments.
Keep certain products hidden from buyers
Mark a product as hidden so it stays in the order for operations but disappears from tracking pages, emails, and returns.
Turn lot tracking on or off after creating a product
Change a product's lot-tracking setting after you create it, as long as it hasn't been used in an inbound shipment yet.
Track the exact unit in every order
Scan and store serial numbers (starting with IMEI) at packing and returns, so you know which unit shipped on each order.
Know what your stock really costs
Record supplier price, shipping, and customs per unit on each inbound shipment, so your inventory value reflects real costs.
Get alerted before you run out of stock
Set low-stock and days-of-stock alerts for each product group, so you reorder before your bestsellers sell out.
See how much stock you have and what it's worth
Your Inventory list now shows total units on hand and their value up top, with deeper history in Analytics.
Redirect positive reviews to Trustpilot or Google
Send customers who rate delivery positively straight to Trustpilot, Google, or another platform, while unhappy ratings stay private.
Packaging stock and setup, now in one place
Manage packaging stock and setup on a single page, with per-warehouse assignment, clearer statuses, and auto-activation.
Export every product option, no limits
Product exports now include every option column, not just the first five.
Filter your inventory by tag, supplier, and option
Narrow the Inventory list by tags, supplier, and options, and export incoming units and average daily sales for planning.
Returns in the Bigblue API
Four new API routes let you create and manage returns from your own systems, and keep your OMS or ERP in sync.
Two new views to stay ahead of stockouts
Monitoring flags what to reorder and Breakdown shows where your on-hand stock stands.
Never refund a reshipped order twice
Duplicated orders are flagged and linked to the original, and refund workflows skip them, so you don't compensate twice.
Lot numbers on packing lists
Packing lists and B2B delivery notes now show a Lot column for lot-tracked products, with nothing to set up.
Measure your fulfilment quality in Analytics
Four new metrics (loss rate, damaged rate, preparation accuracy, and credit rate) show fulfilment quality and where credits come from.
Eco-certifications on delivery notes
Delivery notes automatically show the required eco-certification for ECO, BIO, or ORGANIC products shipped from certified warehouses.
Fees for exchanges and store credit
Charge a handling fee on exchanges and store credit in your return portal, set separately for each country.
See which lot shipped on every order
The Orders export now includes lot code and expiration date per order line, with a separate row for each lot shipped.
Track and filter credits on support tickets
See the credited amount on any support ticket and filter the table by credit status, so credits don't get lost in invoices.
Product tags, suppliers, and bulk edits
Add suppliers and tags to any product, and bulk-update your whole catalogue with a single CSV import.
Switch between multiple accounts
Use one email across several accounts and switch between them in a click, with no separate logins.
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