See what's new
Stay up to date with the latest features, improvements, and fixes across the Bigblue platform.
[BETA] Control what every teammate can access
Assign roles based on each teammate’s responsibilities, add temporary access, and create custom roles with Plus.
Match more return labels automatically
Atlas recognizes more carrier barcodes and QR codes, so warehouse teams can match return parcels without typing order details.
See where warehouse delays happen
Separate preparation and shipping metrics show whether a delay happened in the warehouse or during carrier collection.
Open digital consignment letters from a QR code
Atlas consignment letters now include a QR code linking to the digital document and can be emailed to carriers.
Keep SEPA direct debit active after temporary payment failures
A temporary payment failure no longer disables a valid SEPA direct-debit authorization.
Keep delivery promises visible after Shopify’s Script Tag phase-out
Fast Tag, the delivery-date badge shown on Shopify product pages, now runs through a Shopify app embed.
Use retailer product references on B2B delivery notes
Show retailer SKUs and case contents on shorter, clearer delivery notes for B2B orders.
See the right last-mile carrier in tracking emails
Tracking emails now show the carrier currently handling a parcel, giving buyers clearer information when international shipments change hands.
Keep Shopify order edits consistent across your systems
Choose which Shopify order fields can be edited in Bigblue, or prevent edits entirely, to avoid mismatches with your OMS and other fulfilment tools.
Let shoppers choose a pickup point directly at checkout
Eligible Shopify merchants can show nearby pickup points during checkout, creating a smoother delivery-selection experience before payment.
Plan inventory more accurately with lot-expiry projections
The Available quantity projection on the inventory detail page now factors lot expiry dates
Correct delivery estimates when a discount is applied
Checkout now evaluates shipping options on the cart total after discounts, so buyers always see the right methods and ETA.
Break down any invoice, line by line
Filter Billing insights by invoice number and Analytics sets the right period for you, so the totals always match your invoice.
Native NetSuite integration
Sync products, orders, and inbound shipments between NetSuite and Bigblue automatically, with confirmations pushed back to your ERP.
Test your integration end to end with the Warehouse Simulator
A fully simulated warehouse lets you run complete integration tests on your own, without involving a real warehouse.
Leave a note on any order
Add a private note to an order so your team keeps the context behind a fulfilment decision, right where the order lives.
Sharper metrics and faster queries in Analytics
New fulfilment, inbound, and quantity metrics, median performance, and query-building upgrades to get answers in fewer clicks.
Amazon returns arrive as real returns in Bigblue
Approved Amazon returns now create a customer return automatically, with items, reasons, and tracking, so warehouses can process them normally.
A quicker way back into your account
The sign-in page remembers how you logged in last time and pre-fills your email address.
New fields in the Inbound Shipments export
The export adds Original Shipment ID and Complete Time, to trace split shipments and time supplier payments.
Keep certain products hidden from buyers
Mark a product as hidden so it stays in the order for operations but disappears from tracking pages, emails, and returns.
Turn lot tracking on or off after creating a product
Change a product's lot-tracking setting after you create it, as long as it hasn't been used in an inbound shipment yet.
Track the exact unit in every order
Scan and store serial numbers (starting with IMEI) at packing and returns, so you know which unit shipped on each order.
Know what your stock really costs
Record supplier price, shipping, and customs per unit on each inbound shipment, so your inventory value reflects real costs.
Get alerted before you run out of stock
Set low-stock and days-of-stock alerts for each product group, so you reorder before your bestsellers sell out.
See how much stock you have and what it's worth
Your Inventory list now shows total units on hand and their value up top, with deeper history in Analytics.
Native Unleashed integration
Sync inbound shipments and B2B orders between Unleashed and Bigblue automatically, with built-in error monitoring.
Redirect positive reviews to Trustpilot or Google
Send customers who rate delivery positively straight to Trustpilot, Google, or another platform, while unhappy ratings stay private.
Packaging stock and setup, now in one place
Manage packaging stock and setup on a single page, with per-warehouse assignment, clearer statuses, and auto-activation.
Export every product option, no limits
Product exports now include every option column, not just the first five.
Filter your inventory by tag, supplier, and option
Narrow the Inventory list by tags, supplier, and options, and export incoming units and average daily sales for planning.
Returns in the Bigblue API
Four new API routes let you create and manage returns from your own systems, and keep your OMS or ERP in sync.
Two new views to stay ahead of stockouts
Monitoring flags what to reorder and Breakdown shows where your on-hand stock stands.
Never refund a reshipped order twice
Duplicated orders are flagged and linked to the original, and refund workflows skip them, so you don't compensate twice.
Lot numbers on packing lists
Packing lists and B2B delivery notes now show a Lot column for lot-tracked products, with nothing to set up.
Measure your fulfilment quality in Analytics
Four new metrics (loss rate, damaged rate, preparation accuracy, and credit rate) show fulfilment quality and where credits come from.
Eco-certifications on delivery notes
Delivery notes automatically show the required eco-certification for ECO, BIO, or ORGANIC products shipped from certified warehouses.
Fees for exchanges and store credit
Charge a handling fee on exchanges and store credit in your return portal, set separately for each country.
See which lot shipped on every order
The Orders export now includes lot code and expiration date per order line, with a separate row for each lot shipped.
Track and filter credits on support tickets
See the credited amount on any support ticket and filter the table by credit status, so credits don't get lost in invoices.
Product tags, suppliers, and bulk edits
Add suppliers and tags to any product, and bulk-update your whole catalogue with a single CSV import.
Switch between multiple accounts
Use one email across several accounts and switch between them in a click, with no separate logins.
Split return alerts for customer and carrier returns
Manage return notifications separately for customer and carrier returns, so the right people get the alerts that matter to them.
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