Shopify orders no longer get stuck on “Fulfillment requested”
Fixed
Orders that have shipped from a Bigblue location no longer stay open in Shopify because of a pending fulfilment request.
When Bigblue updates a shipped order in Shopify, it now accepts any pending request on the Bigblue location first. It then marks the order as fulfilled about 20 seconds later.
Previously, an unaccepted request could leave a shipped order in “Fulfillment requested”. Shopify also prevented merchants from marking it as fulfilled manually when Bigblue was responsible for fulfilment.
You no longer need to cancel the request manually before the shipped status can sync. No setup is required.
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