![Zendesk](https://cdn.prod.website-files.com/620f96baa098d24eaecfab18/626a62ae7a20245e8bfce903_Logo-21.png)
Zendesk
Streamline customer support with Zendesk to have your customers' order history at your agents' fingertips.
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Give superpowers to your support team 🚀
Connect your Zendesk Support tool to Bigblue in less than 2 minutes.
Overview
The Bigblue app for Zendesk Support allows your agents to access all the information they need to reply to customer inquiries without having to leave the conversation.
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The Bigblue Zendesk App
With the Bigblue App for Zendesk Support, you can
• Display Bigblue data directly in your Zendesk sidebar
• Automatically create alerts for delivery issues and proactively solve them
• Easily escalate an issue to Bigblue’s support team for carrier delays or lost parcels
Improve buyer satisfaction with our Zendesk integration 🎉
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Why Zendesk?
Zendesk provides a complete customer service solution that’s easy to use and scales with your business.
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“From the moment we started to use the Bigblue+Gorgias integration, we reduced our time spent on ticket by 50%.”
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“We are able to answer all weekend requests by Monday noon, which never happened before. Our client are impressed and obviously more satisfied”.
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“Before the integration, our support team was wasting time looking for answers. From now, they fulfil their missions easier and have time to exchange with our clients.”
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