Gorgias

Gorgias

Multi-channel helpdesk integrated for online and e-commerce merchants

blur
About the integration
Developed by
Bigblue
Price
Free
Website
Gorgias
Read the docs

Give superpowers to your support team ūüöÄ

From now on, you can track Bigblue’s orders in Gorgias.

Connect your Gorgias Support tool to Bigblue in less than 2 minutes. The Bigblue app for Gorgias Support now allows your agents to access all the information they need to reply to customer inquiries without having to leave the conversation.

{{GORGIAS_1}}

Read the full story

Features of the Bigblue Gorgias App

With the Bigblue App for Gorgias Support, you can: ‚Ä®

- Display Bigblue data directly in your Gorgias sidebar
‚Ä®- Automatically create alerts for delivery issues and proactively solve them

- Easily escalate an issue to Bigblue’s support team for carrier delays or lost parcels

{{GORGIAS_2}}

Read the full story

Improve buyer satisfaction with our Gorgias integration and make your support team's life easier

{{GORGIAS_3}}

Why Gorgias?

Gorgias is a customer service platform designed for e-commerce. Gorgias unifies all your conversations (support, social media DMs, calls) into a single feed. In addition, Gorgias has the deepest Shopify integration on the market.

‚ÄúFrom the moment we started to use the Bigblue+Gorgias integration, we reduced our time spent on ticket by 50%.‚ÄĚ

Simon De Swarte
CMO & Co-founder of CAVAL & MoEa

‚ÄúWe are able to answer all weekend requests by Monday noon, which never happened before. Our client are impressed and obviously more satisfied‚ÄĚ.

Simon De Swarte
CMO & Co-founder of CAVAL & MoEa

‚ÄúBefore the integration, our support team was wasting time looking for answers. From now, they fulfil their missions easier and have time to exchange with our clients.‚ÄĚ

Simon De Swarte
CMO & Co-founder of CAVAL & MoEa

Similar integrations