Royal Mail is a postal service company in the United Kingdom that provides mail and parcel delivery services both domestically and internationally.
“From the moment we started to use the Bigblue+Gorgias integration, we reduced our time spent on ticket by 50%.”
“We are able to answer all weekend requests by Monday noon, which never happened before. Our client are impressed and obviously more satisfied”.
“Before the integration, our support team was wasting time looking for answers. From now, they fulfil their missions easier and have time to exchange with our clients.”