"Bigblue is the perfect archetype of a partner you love working with. Agile and reliable"

Bigblue, a trusted partner for Novexpert

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Novexpert stands out for its revolutionary approach and commitment to the safety and biodegradability of ingredients in their skincare products. Founded by Cyrille Telinge in 2008, Laboratoires Novexpert offers 100% natural products, with effective active ingredients developed by doctors. Science is at the heart of their formulas.

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In their continuous quest for innovation, Novexpert has found in Bigblue a partner that meets high expectations. Bigblue has become a key collaborator for Novexpert.

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In line with Novexpert's philosophy, Bigblue prioritises the user, constantly offering ideas and improvements to enrich the customer experience. This allows Novexpert's researchers to focus on what they do best: creating clean and innovative skincare products.

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Frictionless operations at scale

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Bigblue brings significant value to Novexpert, especially by providing user-friendly and intuitive applications. Novexpert teams can monitor their stocks, ongoing orders, and deliveries in real-time through Bigblue's intelligent dashboards. This feature represents significant time-saving and allows Novexpert teams to maximize their productivity.

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Parcel tracking: Novexpert's favourite feature

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The feature Novexpert appreciates most about Bigblue is package tracking and tracing. This allows Novexpert to maintain a close relationship with their clients and address their needs promptly. It aids in enhancing customer satisfaction, strengthening relationships, and increasing retention rates.

Novexpert customers need to regularly restock their favorite products. To reduce friction and offer maximum transparency, Novexpert uses Bigblue's Fast Tags to display the estimated delivery date on the product page. This way, Novexpert customers can be assured of receiving their treatments before running out!

Daily challenges and continuous growth for Novexpert

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Novexpert is a booming company, with new products and daily challenges to overcome. Thanks to Bigblue, they can swiftly and efficiently tackle these challenges, while continuously growing and exceeding their objectives.