BigCommerce fulfilment strategy for your online store

Efficient order fulfilment is the key to your online store's growth. Delays and errors can frustrate customers and send them elsewhere.

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If you are using BigCommerce to manage your e-commerce, read on!

This guide covers BigCommerce fulfilment and the benefits of partnering with a Third Party Logistics (3PL) provider like Bigblue. You will learn how to deliver a smooth experience for your customers, boost conversions, and build brand loyalty.

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What are the BigCommerce fulfilment options?

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BigCommerce fulfilment is the process of picking, packing, and shipping orders placed through a BigCommerce store. Merchants can handle it in-house, use Amazon FBA, work with dropshipping suppliers, or partner with a 3PL provider like Bigblue or ShipBob for warehousing, shipping, and returns.

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BigCommerce, an open-SaaS e-commerce platform, powers around 40,000 active online stores globally (Storeleads, 2025).

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It offers comprehensive features like store creation, SEO, hosting, marketing, and payment processing, catering to businesses of all sizes.

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BigCommerce offers a variety of fulfilment options to its users, including:

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• Self-fulfilment: This is where the merchant handles all aspects of order fulfilment themselves, including picking, packing, and shipping orders.
• Fulfilment by Amazon (FBA): This allows merchants to use Amazon's fulfilment network to store, pick, pack, and ship their products.
• Dropshipping: This is where the merchant partners with a dropshipping supplier who stores, packs, and ships orders directly to the customer.
• 3PL providers: They offer a variety of fulfilment services, such as warehousing, picking, packing, shipping, and returns processing.

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Why choose a 3PL for your BigCommerce store?

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A third-party logistics provider for BigCommerce manages warehousing, picking, packing, and shipping on your behalf. This frees you to focus on product development and marketing while faster delivery times and fewer errors keep customers coming back.

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A 3PL handles order fulfilment, inventory management, and return logistics, and also secures better shipping rates through bulk negotiation.

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_{Bigblue TipsGet the best delivery deals and options for your customers! At Bigblue, we partner with over 20 leading European carriers like Colissimo, Royal Mail, and Correos.Plus, our smart carrier selection picks the most cost-effective and high-quality delivery option based on your customer's location.}

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This translates to real time savings, reduced errors, and faster processing, which leads to happier customers and a clear path to scaling your business. 

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Real-time inventory visibility ensures you never miss a sale and eliminates stockouts, keeping your operations running smoothly.

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Here is why a 3PL goes beyond just logistics:

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• Lower costs: Take advantage of economies of scale and bulk shipping rates negotiated by 3PLs, which can cut your fulfilment spend. You also avoid the overhead of maintaining your own warehouse and staff.‍
• Faster fulfilment: 3PLs handle warehousing, picking, packing, and shipping, freeing you to focus on core business activities. Their infrastructure scales with your business, keeping operations smooth during peak seasons.‍
• Better customer satisfaction: Enjoy faster delivery times with strategically located fulfilment centres. Reduce errors and provide real-time order tracking with most 3PLs, leading to a better customer experience.
• Easier returns: Many 3PLs, including Bigblue, offer built-in returns management with printerless portals and automated processing, reducing your support workload.

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How does Bigblue handle BigCommerce fulfilment?

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Bigblue connects directly with BigCommerce, handling your order management and shipping from start to finish. With fulfilment centres across Europe and its proprietary WMS (Atlas), Bigblue processes orders for 600+ D2C and omnichannel brands.

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Here is what Bigblue offers:

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• Fulfilment expertise: Stay ahead of the curve with up-to-date knowledge and efficient fulfilment solutions.
• Advanced technology: Bigblue built its own Warehouse Management System (WMS) and Transportation Management System (TMS) for accurate operations and real-time visibility.
• Post-purchase tools: Give your customers real-time order tracking and a printerless return portal. Build loyalty through personalised post-purchase emails and landing pages and collect feedback to continuously improve the customer experience.

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How to connect your BigCommerce website to Bigblue in 3 steps

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1. Open the Shop Integrations tab and select BigCommerce.
2. Log in to your BigCommerce account and install the Bigblue app.
3. Test the integration by placing a test order.

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And that's it! You are now ready to enjoy simple and fast fulfilment with Bigblue!

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Don't let fulfilment delays hurt your online store's success. BigCommerce offers a variety of fulfilment options, but partnering with a 3PL provider like Bigblue can be the key to fast order processing, fewer errors, and happier customers. 

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By outsourcing your fulfilment operations, you can focus on running your business while Bigblue handles the logistics, boosting conversions and building brand loyalty.

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Ready to take your BigCommerce store to the next level? 

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