Filter returns by damage reason
New
You can now filter the Returns list by the reason an item was marked as damaged during a warehouse quality check.
Reasons include damaged packaging, dirty or crumpled products, missing or unreadable barcodes, and serial-number mismatches. You can also find older items marked as Damaged product without a detailed reason.
Selecting several reasons shows returns matching any of them. For example, select damaged packaging and unreadable barcodes to find returns with either issue.
Open the Returns list and add the damage reason filter.
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