Here's How Bigblue Shipped 3 Orders Per Second This BFCM

Mit KI zusammenfassen:

This Black Friday 2024, brands worldwide shattered sales records.

‍

According to Shopify’s recap, merchants generated an unprecedented $11.5 billion in sales over the Black Friday-Cyber Monday (BFCM) weekend—up 24% from last year, with strong momentum leading up to the weekend.

‍

At Bigblue, we didn’t just keep up—we led the way. This BFCM was a defining moment for our merchants and our team. 

‍

As Europe’s leading e-commerce fulfilment partner, we delivered results that set new standards for operational excellence, scalability, and merchant success.

‍

‍

How Bigblue made BFCM 2024 a success

‍

• Our total order volume, representing the number of orders processed across all warehouses, grew by +194% YoY, with an incredible +790% increase in shipments from our Spanish warehouse alone.
• At peak moments, we shipped 3 orders per second, powered by 800+ team members operating 24/7 across 9 warehouses in France, Spain, Germany, and the UK.
• We resolved customer support requests in under 2.2 hours on average, delivering lightning-fast customer care.
• Over 1.8M Fast Tags were displayed, providing real-time delivery ETAs to boost conversions.

‍

“With this BFCM, we proved the extraordinary potential of our platform. The stakes were high, but the results speak for themselves. I couldn’t be prouder of our team and the trust our merchants place daily in Bigblue,” said Tim, Co-founder & CEO.

‍

‍

‍

Unparalleled merchant growth

‍

This Black Friday Cyber Monday 2024, our merchants ran targeted campaigns that drove significant growth, scaling operations efficiently to handle record-breaking volumes:

‍

• A Spanish fashion brand fulfilled over 31x their usual daily average, driven by a viral Black Friday campaign.
• A French cosmetics brand scaled to 17x their typical daily volumes, enabled by Bigblue’s same-day preparation rates.
• A Spanish fashion merchant recorded a remarkable 16x order surge in a single day! 

‍

^{Best-selling categories: Skincare, fashion, and food supplements, dominated the weekend, reflecting broader European e-commerce trends.}

‍

Operational excellence powered by Atlas

‍

Atlas, our proprietary Warehouse Management System (WMS), was the backbone of these achievements:

‍

• 92% average client delivery satisfaction score.
• On December 2, we broke records and prepared 790k+ orders in a single day.
• 6.9k+ orders were processed in a single peak hour on December 2nd at 3 PM. 

‍

“Black Friday is the ultimate test of our operational capabilities. Some merchants processed 30x their daily volumes, and it’s a day we’ve been preparing for since January 1st. Every detail, from operations to WMS innovations, is designed to handle this pressure,” shared Will, Co-founder & COO.

‍

Looking ahead

‍

As we wrap up another record-breaking BFCM, we’re reminded of the trust our clients place in us every day.

‍

To our merchants: your success is our success. And to our teams: your dedication drives everything we do.

‍

Partner with Bigblue and make 2025 your biggest year yet. Ready to scale?