“Bigblue’s logistics fuelled our omnichannel growth”
Discover how Bigblue is powering Unbottled’s European expansion with tailored logistics, lightning-fast delivery, and a flawless customer experience.


All-in-one fulfilment service for fast delivery solution
We manage the storage, preparation, shipping and returns of your BtoC and BtoB orders.
🛠️ Looking forward to learning more about your brand!
How Bigblue’s logistics is powering Unbottled’s operations — and fast-tracking their omnichannel growth

A logistics backbone as solid as their cosmetics — across every channel
Bigblue ensures Unbottled’s products are always available, whether customers shop online, in-store, or through wholesale partners.
From shipping e-commerce orders to restocking over 900 Sephora stores and pharmacies across Europe in under 48 hours, and keeping Unbottled’s 6 flagship stores in France fully stocked — Bigblue handles it all.

With Bigblue, just two of us can manage the entire operation. We save valuable time and focus on what truly matters — without the logistics headaches.

A Seamless Shopping & Delivery Experience Across Europe
Thanks to Bigblue’s cutting-edge tech, Unbottled displays real-time, accurate delivery estimates — right from the product page to checkout.
 The result? A 25% average boost in conversion rates.
With access to over 50 carriers across Europe, Bigblue empowers Unbottled to offer every shopper their preferred delivery option: standard, express, or pick-up point.

Bigblue helps us deliver to our customers in record time. Our delivery satisfaction rate averages 95%.

Exceptional Post-Purchase Experiences & Custom Unboxings
We built Atlas, our own warehouse management system, to help brands like Unbottled deliver ever more personalised and seamless experiences.
Thanks to Atlas, Unbottled can easily craft tailor-made unboxing experiences — aligned with seasonal moments, marketing campaigns, or customer profiles.

Bigblue gives us the flexibility we were looking for. We can launch campaigns with confidence — the warehouse takes care of the rest.

30 Hours of Customer Support Saved — Thanks to Premium Order Tracking
“Where’s my order?” used to be one of the most common questions from Unbottled customers. With Bigblue, they can now track their parcel in real time — from click to doorstep.
An intelligent FAQ, built directly into the tracking page, answers most questions automatically and even lets customers edit their delivery address themselves. The result? More autonomy for customers and less workload for the Unbottled team.

Bigblue’s tracking experience gives our customers full visibility over their delivery — it boosts both engagement and retention.
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All-in-One Logistics — Transparent, Scalable, and Built for Growth
Unbottled benefits from hands-on, personalised support every day. Their dedicated account manager pinpoints new processes, unlocks growth levers, and shares the latest features to accelerate their expansion.
With Bigblue’s dashboard, all logistics data is just a click away — from shipments and bestsellers to customer satisfaction, real-time stock levels, and more.

Bigblue gives us the best of both worlds: a powerful software platform and ultra-efficient logistics. We ship the parcels, then dig into the data to keep optimising our business.

More Sustainable Operations
Bigblue’s commitment to green logistics aligns perfectly with Unbottled’s values as a certified B Corp — offering plastic-free packaging and carbon-neutral delivery options.
This approach supports Unbottled’s CSR goals while appealing to an eco-conscious customer base.

With Bigblue, we’ve found the perfect balance between operational efficiency and staying true to our eco-friendly values.




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We help brands achieve mesurable results

in France, Spain, Germany and The United Kingdom

with delivery

AI-powered delivery options. Smart delivery offers outperformed standard carriers' on-time delivery by 9%.
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Frequently asked questions
Everything you need to know about the product and billing.
Grow your business with our CX tools and affordable fulfilment
- Optimised carrier selection
- Buyer satisfaction email
- 2 basic integrations
- Access for 2 users
- Bundles
- Custom unboxing
- 2 basic integrations, 1 premium
- Access for 5 users
- Omnichannel experience
- Smart reports
- 3 basic integrations, 2 premium
- Access for 15 users