How to offer the best customer experience during Black Friday

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The facts

23%

of visitors to an e-commerce site abandon their shopping cart if the purchase process is too long.

53%

of consumers abandon their shopping cart because of excessive shipping costs.

52%

of visitors do not buy until they have had at least one contact with customer service.

What you will learn

The Black Friday Customer Experience Survival Guide highlights simple strategies for both small and large brands to implement. You'll discover concrete tips for boosting your sales organically during this must-see event.

How to make the payment stage a conversion lever?
How can you use outsourced logistics to encourage re-purchase and word of mouth?
How do you manage peaks in customer support activity?
Download the guide for free
By downloading this content, I agree to receive communications from Bigblue.
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