“The three most used tools at CABAIA are Shopify, Bigblue and our ERP”
Discover how CABAIA relies on Bigblue to deliver over 2 million backpacks across France and Europe — and manage its omnichannel logistics.
All-in-one fulfilment service for fast delivery solution
We manage the storage, preparation, shipping and returns of your BtoC and BtoB orders.
🛠️ Looking forward to learning more about your brand!
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CABAIA relies on Bigblue to optimise its omnichannel strategy
Controlled omnichannel growth
With 100% annual growth, CABAIA has become a leading name in travel bags — even surpassing Eastpak in sales volume in 2024.
Bigblue ensures product availability across all their channels: e-commerce, retail stores, and resellers — with restocking in under 48 hours at more than 2,050 points of sale across Europe.
Our main logistics challenge before Bigblue was managing all three distribution channels at once — in the middle of a high-growth phase.
Compliant, fast, and centralised B2B logistics
Bigblue manages CABAIA’s B2B orders from a single inventory, with automated packing rules tailored to each channel — stores, franchisees, and resellers.
Each shipment is handled with the highest standards to meet retail compliance: delivery times, parcel formats, shipping documents — ensuring 100% compliance.
We needed to ship B2B, retail, and e-commerce orders — all from the same place.
Shopify x Bigblue: The tech stack behind CABAIA’s growth
CABAIA needed a logistics partner that could handle high volumes while ensuring a flawless customer experience. Thanks to the native integration between Bigblue and Shopify, every order is synced in real time — from cart to delivery.
Each customer gets access to a fully branded tracking page, updated in real time, where they can change their delivery address or request a return — without contacting support.
What convinced us to choose Bigblue was the tool — especially how easily it integrates with Shopify.
A smart transport solution, tailored to every order
Thanks to Bigblue’s algorithm, each parcel is automatically assigned to the most reliable and cost-efficient carrier, based on postcode, parcel weight, and order type.
Powered by AI and enriched with data from over 10 million analysed deliveries, the algorithm continuously adjusts to optimise costs, reduce claims, and maintain high customer satisfaction. Every shipment is monitored in real time by our transport team.
It’s the tool that analyses each order’s specific data and automatically selects the right carrier.
A unified platform to manage and optimise your operations
CABAIA manages its operations in real time using the Bigblue app: shipments, returns, inventory — everything is centralised in one interface designed to give the team full visibility.
The team also accesses all the key data to make informed decisions: bestsellers, channel performance, fulfilment times, stock levels. And they can act in just a few clicks — creating bundles, reserving inventory, or handling wholesale restocking.
We needed a highly reliable tool to monitor our business while handling all our logistics constraints.
Happy Orders™ — CABAIA’s standard of excellence
CABAIA relies on Bigblue’s Happy Orders™ to guarantee a flawless customer experience — even at scale. Every order is delivered on time, with the right products, accurate information, and a smooth tracking journey.
Bigblue empowers the brand to maintain this high standard every day, no matter the channel or the volume.
Usually during peak season, we dropped everything to handle emergencies. But for the past two years… nothing. Everything runs smoothly. And that’s largely thanks to Bigblue.
We help brands achieve mesurable results
in France, Spain, Germany and The United Kingdom
with delivery
AI-powered delivery options. Smart delivery offers outperformed standard carriers' on-time delivery by 9%.
All your favourite apps and tools, connected
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Simplifique o suporte ao cliente com o Zendesk para ter o histĂłrico de pedidos dos seus clientes rapidamente junto dos seus agentes.
Conecte o seu WooCommerce e sincronize encomendas, informações de localização e rastreamento, produtos e inventário.
Conecte o seu Wix e sincronize encomendas, produtos e inventário.
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Ligue-se ao Slack e receba notificações sobre novas encomendas, cancelamentos e atualizações de entrega.
Conecte o seu Shopify em menos de 30 segundos, envie os seus produtos para os nossos armazéns e está pronto.
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Conecte o seu Prestashop e sincronize encomendas, produtos e inventário.
Ligue-se Ă Klaviyo e utilize eventos de entrega para acionar fluxos de trabalho de email e SMS.
Conecte o seu Magento e sincronize encomendas, produtos e inventário.
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Simplifique o suporte ao cliente com o Gorgias para ter o histĂłrico de pedidos dos seus clientes rapidamente junto dos seus agentes.
Ligue-se Ă Global-e e simplifique os envios para paĂses fora da UE e do Reino Unido.
Conecte-se ao mercado da FNAC e entregue as encomendas com a Bigblue.
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Conecte-se ao ERP da Fastmag e simplifique as suas vendas omnicanal. Sincronize o inventário B2B e reabasteça as principais lojas.
Conecte o seu BigCommerce e sincronize encomendas, informações de localização e rastreamento, produtos e inventário.
Start shipping with Bigblue in just 3 weeks
Frequently asked questions
Everything you need to know about our service and product.
By automating workflows, optimising transport costs, and enabling fast restocking of stores. Over 2,000 points of sale are replenished in under 48 hours across Europe.
Real-time synchronisation of orders, preparation, and shipping. This ensures full visibility for the team, from inventory management to post-purchase tracking.
Yes. Bigblue handles e-commerce, retail, and B2B orders in a single interface. Each channel has its own automated preparation rules, fully compliant with retail standards.
Thanks to Happy Orders™: orders are picked and delivered on time, with the right products, the right documents, and a smooth tracking experience. CABAIA maintains high standards across all its channels, even during peak seasons.
Because Bigblue allows them to manage e-commerce, retail, and B2B from a single inventory, with a high level of reliability. The native Shopify integration, multi-warehouse coverage, and automatic carrier assignment enable these brands to deliver quickly — in France and across Europe — while maintaining full control over the customer experience.
Grow your business with our CX tools and affordable fulfilment
- Optimised carrier selection
- 2 basic integrations
- Access for 2 users
- Bundles
- Custom unboxing
- 2 basic integrations, 1 premium
- Access for 5 users
- Omnichannel experience
- Smart reports
- 3 basic integrations, 2 premium
- Access for 15 users
