“Bigblue’s logistics fuelled our omnichannel growth”
Discover how Bigblue is powering Unbottled’s European expansion with tailored logistics, lightning-fast delivery, and a flawless customer experience.
All-in-one fulfilment service for fast delivery solution
We manage the storage, preparation, shipping and returns of your BtoC and BtoB orders.
🛠️ Looking forward to learning more about your brand!
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How Bigblue’s logistics is powering Unbottled’s operations — and fast-tracking their omnichannel growth
A logistics backbone as solid as their cosmetics — across every channel
Bigblue ensures Unbottled’s products are always available, whether customers shop online, in-store, or through wholesale partners.
From shipping e-commerce orders to restocking over 900 Sephora stores and pharmacies across Europe in under 48 hours, and keeping Unbottled’s 6 flagship stores in France fully stocked — Bigblue handles it all.
With Bigblue, just two of us can manage the entire operation. We save valuable time and focus on what truly matters — without the logistics headaches.
A Seamless Shopping & Delivery Experience Across Europe
Thanks to Bigblue’s cutting-edge tech, Unbottled displays real-time, accurate delivery estimates — right from the product page to checkout.
 The result? A 25% average boost in conversion rates.
With access to over 50 carriers across Europe, Bigblue empowers Unbottled to offer every shopper their preferred delivery option: standard, express, or pick-up point.
Bigblue helps us deliver to our customers in record time. Our delivery satisfaction rate averages 95%.
Exceptional Post-Purchase Experiences & Custom Unboxings
We built Atlas, our own warehouse management system, to help brands like Unbottled deliver ever more personalised and seamless experiences.
Thanks to Atlas, Unbottled can easily craft tailor-made unboxing experiences — aligned with seasonal moments, marketing campaigns, or customer profiles.
Bigblue gives us the flexibility we were looking for. We can launch campaigns with confidence — the warehouse takes care of the rest.
30 Hours of Customer Support Saved — Thanks to Premium Order Tracking
“Where’s my order?” used to be one of the most common questions from Unbottled customers. With Bigblue, they can now track their parcel in real time — from click to doorstep.
An intelligent FAQ, built directly into the tracking page, answers most questions automatically and even lets customers edit their delivery address themselves. The result? More autonomy for customers and less workload for the Unbottled team.
Bigblue’s tracking experience gives our customers full visibility over their delivery — it boosts both engagement and retention.
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All-in-One Logistics — Transparent, Scalable, and Built for Growth
Unbottled benefits from hands-on, personalised support every day. Their dedicated account manager pinpoints new processes, unlocks growth levers, and shares the latest features to accelerate their expansion.
With Bigblue’s dashboard, all logistics data is just a click away — from shipments and bestsellers to customer satisfaction, real-time stock levels, and more.
Bigblue gives us the best of both worlds: a powerful software platform and ultra-efficient logistics. We ship the parcels, then dig into the data to keep optimising our business.
More Sustainable Operations
Bigblue’s commitment to green logistics aligns perfectly with Unbottled’s values as a certified B Corp — offering plastic-free packaging and carbon-neutral delivery options.
This approach supports Unbottled’s CSR goals while appealing to an eco-conscious customer base.
With Bigblue, we’ve found the perfect balance between operational efficiency and staying true to our eco-friendly values.
We help brands achieve mesurable results
in France, Spain, Germany and The United Kingdom
with delivery
AI-powered delivery options. Smart delivery offers outperformed standard carriers' on-time delivery by 9%.
All your favourite apps and tools, connected
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Agiliza el soporte al cliente con Zandesk y encuentra el historial del cliente en la aplicaciĂłn.
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Conecta tu WooCommerce y sincroniza los pedidos, métodos de transporte, información de seguimiento, productos e inventarios.
Conecta tu Wix y sincroniza pedidos, productos e inventarios.
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Conecta tu Slack y recibe notificaciones de nuevos pedidos, cancelaciones y actualizaciones de preparaciĂłn y envĂo.
Conecta tu Shopify en menos de 30 segundos, envĂa tus productos a nuestro almacĂ©n y nos ocupamos de todo lo demás.
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Conecta tu PrestaShop y sincroniza los pedidos, métodos de transporte, productos e inventarios.
Conecta Klaviyo y usa eventos de la preparaciĂłn y entrega de pedidos para lanzar flujos de email y SMS.
Conecta tu Magento y sincroniza pedidos, productos e inventarios.
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Agiliza el soporte al cliente con Gorgias y encuentra el historial del cliente en la aplicaciĂłn.
Conecta Global-e y simplifica tu internacionalizaciĂłn fuera de la UniĂłn Europea y Reino Unido.
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Conecta el marketplace de la FNAC y envĂa tus pedidos con Bigblue.
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Conecta el ERP Fastmag y simplifica tus ventas omnicanales. Sincroniza inventarios B2B y reabastece tus tiendas fìsicas.
Conecta tu BigCommerce y sincroniza los pedidos, informaciĂłn de seguimiento, localizaciĂłn, productos e inventario.
Conecta uno de los marketplaces más grandes y envĂa tus pedidos de Amazon en mĂ©todo exprĂ©s.
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Start shipping with Bigblue in just 3 weeks
Frequently asked questions
Everything you need to know about our service and product.
By offering a plug-and-play logistics solution ready to scale. Fully integrated with Shopify in under 30 seconds, Bigblue empowers Unbottled to launch new markets or campaigns confidently — with full visibility and control via a real-time dashboard.
It combines operational performance with environmental responsibility. Bigblue offers plastic-free packaging, CO₂-neutral delivery options, and shipment-level emissions tracking — helping Unbottled align logistics with its brand mission.
Yes — Bigblue is built for omnichannel brands like Unbottled. Whether it’s e-commerce, physical stores, or wholesale, each channel is handled with tailored packing rules and fast shipping. Everything is centralised in one powerful platform.
By creating a smooth, branded journey from click to delivery. Real-time tracking, personalised unboxings, embedded FAQs, and self-serve delivery updates cut down on customer service time by over 30 hours per month — while maintaining a 95% satisfaction rate.
To scale fast while staying true to its eco-conscious values. With Bigblue, Unbottled ships over 1,000 orders per day and restocks 1,000+ Sephora stores and pharmacies across Europe within 48 hours — using plastic-free packaging and carbon-neutral delivery options.
Grow your business with our CX tools and affordable fulfilment
- Optimised carrier selection
- Buyer satisfaction email
- 2 basic integrations
- Access for 2 users
- Bundles
- Custom unboxing
- 2 basic integrations, 1 premium
- Access for 5 users
- Omnichannel experience
- Smart reports
- 3 basic integrations, 2 premium
- Access for 15 users
